Stuck in a loop with rebooting of configuring device


#1
**Update successful, rebooting**

after reboot it goes to

**configuring rebooting**

How can one break the loop? I have granted support access to the device


#4

Hello,
can you send us the device url to investigate further please? (via a private message)


#8

Hello,
your device seems to be working fine now. Please let us know if you still hit any issues.