Resin device wont download the latest release


#1

I have a device in an application that wont install the latest push/release. I’ll grant support access to let you guys check it out. thanks.


#4

Hi, can you share the UUID with us here to know where to look?


#5

here’s the uuid. 69cd3e6. thanks! :slight_smile:


#6

hi guys! any update? :slight_smile:


#7

Hi,

The supervisor on your device might not start up properly, because of overlapping networks error. I removed existing network info and restarted the supervisor, and it’s downloading the latest release now.


#9

Hi guys, im having the same problem with a device with this uuid, 2da5768da0c5954d659df0da22c91f9a.
Granted support access. Thanks!


#10

Also, is there something we can do to fix this ourselves and not have to rely on you guys?


#11

also happening with device with uuid 06b62311ebc2b2d47f01799c1b2e13e4. thanks again!