We have a Raspberry Pi Zero W deployed at a client site that is locked and cannot be updated, log keeps printing the following
Killing application 'registry2 .resin.io/…'
Failed to update application ‘registry2 .resin.io/…’ due to ‘[object Object]’
Restarting/rebooting the device doesn’t help. We also tried just about anything with the Supervisor remote API, again no luck. The device is running Supervisor version 6.1.2 so I suspect it may be related to this problem.
It’s almost impossible to go to the client site and replace the SD image, also even if we do this the same error may appear again.
We’re a IoT startup that has just launched our pilot programme, with live installations in a couple of different clients so having access to our devices is really important at this stage. If all goes well, we’d like to use resin.io for all our device fleet.
Is there anything that you can do remotely to help us get past this error?
I’d appreciate this a lot.