Device not downloading app


#1

Hello!

https://dashboard.resin.io/apps/390267/devices/599702/summary

This device is not downloading the app. disabled deltas but no luck either.

it seems it goes offline for a couple of seconds, it’s a dev device I have right here in my desk and the internet connection is stable.


#3

Hi. Can you disable deltas, let the device download the update and then re-enable delta updates please?


#4

yes, I did that, but it is still failing…

and with different status:

  • due to ‘read ECONNRESET’
  • net/http: TLS handshake timeout’
  • read: connection reset by peer’

#5

Hi, the error you were seeing was most likely caused by a patchy network connection.
Deltas can be re-enabled, the incident affecting them has now been resolved.
I can see that the device has now downloaded the application after a few failed attempts.
Please let us know if you continue to have problems with this device.